Privacy Policy.
How we handle the information you share with us — in plain language.
Last updated: July 5, 2026
This Privacy Policy explains how Immigration Paralegal Support Services (“IPSS,” “we,” “us,” or “our”) collects, uses, and protects information when you visit ipsslegal.com or contact us through this website. IPSS provides dedicated immigration paralegal support to U.S. law firms; this policy covers our public website, not the internal systems of the firms we work with.
Information we collect
Information you provide
When you submit a form on our site — such as the contact form or a “Fit Call” request — we collect the details you choose to share. Depending on the form, this may include:
- Your name and firm name
- Your email address and, if you provide it, phone number
- Details about your practice, petition focus, caseload, firm size, or the number of paralegals on your team
- Any message or notes you include
Information collected automatically
Like most websites, our hosting provider may automatically log standard technical information such as your IP address, browser type, device information, referring page, and the pages you view. We may also use analytics and advertising services to understand how visitors find and use the site and to measure the performance of our advertising. Where these services are used, they may set cookies or similar technologies and may pass along campaign identifiers (such as UTM parameters) that you arrived with, so we can attribute an inquiry to the right campaign.
How we use your information
We use the information we collect to:
- Respond to your inquiry and arrange a call or follow-up
- Understand your firm’s needs and determine whether our services are a fit
- Operate, maintain, and improve our website
- Measure and improve the performance of our marketing and advertising
- Comply with legal obligations and protect against misuse of the site
We do not sell your personal information, and we do not use the details you submit to send unsolicited marketing unrelated to your inquiry.
How your information is shared
We share information only as needed to operate our business:
- Service providers. We use trusted vendors to run the site and process inquiries — for example, our website hosting provider and the email service that delivers contact-form submissions to our inbox. These providers process information on our behalf and are permitted to use it only to provide their services.
- Analytics and advertising partners. Where enabled, analytics and advertising providers may process usage and conversion data to help us measure and improve our advertising.
- Legal and safety reasons. We may disclose information if required by law or to protect our rights, users, or the public.
Cookies and your choices
Our site loads its fonts and assets directly and does not require you to accept cookies to browse. Any cookies that are set come from analytics or advertising services described above. You can control cookies through your browser settings, and analytics and advertising providers typically offer their own opt-out mechanisms. Most browsers also let you send a “Do Not Track” signal; because there is no common standard for it, our site does not respond to those signals differently at this time.
Data retention
We keep the information you submit for as long as needed to respond to your inquiry and maintain a record of our correspondence, and thereafter as required for legitimate business or legal purposes. You can ask us to delete your information at any time (see below).
Security
We take reasonable technical and organizational measures to protect the information you share, including serving the site over HTTPS and limiting access to submitted inquiries. No method of transmission or storage is completely secure, however, so we cannot guarantee absolute security.
Your rights
Depending on where you live, you may have the right to access, correct, or delete the personal information we hold about you, or to object to or restrict certain processing. To make a request, email us at [email protected] and we will respond in accordance with applicable law.
Children’s privacy
Our website is intended for law firms and business professionals. It is not directed to children, and we do not knowingly collect personal information from anyone under 16.
Third-party links
Our site may link to third-party websites, such as our LinkedIn page. We are not responsible for the privacy practices of those sites, and we encourage you to review their policies.
Changes to this policy
We may update this Privacy Policy from time to time. When we do, we will revise the “Last updated” date above. Significant changes will be reflected on this page.
Contact us
If you have questions about this policy or how we handle your information, email us at [email protected] or use our contact form.